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The Instro Guarantee

Here at Instro, we pride ourselves on our world-class service and support capability. We understand that our relationship with you, our customer, never ends. So, no matter the problem, we are always here to help.

Return Form
Instro prides itself on delivering the highest standard of product, from the smallest screw to the largest of systems, you can rest assure we only ever use the best in class items. However, if a problem does arise, we have a dedicated and thorough procedure set out, to guarantee we’ll get your problem resolved

The Return Process


Instro strives to maintain the highest standards in the design, manufacturing, and the after-sales service of all its products. Our service and support team is there to help you with:

  • Repairs & Service
  • Spare Parts
  • Technical queries regarding your product
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Maxi Pan and Tilt Head

Returns Procedure

Any item returned to Instro for service or repair must be accompanied by a Customer Returns (CR) number. To obtain an CR number please download and completed the form and send to

Return Form

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