Enquiry Type

  • Request more info
  • Request a demo
  • Returns
  • Find us
  • Find a distributor
  • Become a distributor

Request more info

If you need more detailed technical information than is available on our website or would like a call back to discuss your project requirements, we will be happy to assist.

Please use the form below to tell us more about yourself and the area of interest and we’ll get in touch.

Instro Product(*)
Please choose a product

First Name(*)
Please enter your first name

Last Name(*)
Invalid Input

Email Address *(*)
Please enter a valid email address

Phone
Invalid Input

Company name(*)
Please enter your company name

Country
Invalid Input

Notes(*)
Invalid Input

How would you like to be contacted?
Invalid Input

Invalid Input

Invalid Input

Request a demo

Instro understands that hands on evaluation and demonstration can be an essential part of defining requirements for critical projects.

If an evaluation is something you are considering, we may be able to help. Let us know more about your needs using the form below and we’ll get in touch.

Instro Product(*)
Please choose a product

First Name(*)
Please enter your first name

Last Name(*)
Invalid Input

Email Address *(*)
Please enter a valid email address

Phone
Invalid Input

Company name(*)
Please enter your company name

Country
Invalid Input

Notes(*)
Invalid Input

How would you like to be contacted?
Invalid Input

Invalid Input

Invalid Input

Returns

Service and Support

Instro strives to maintain the highest standards in the design, manufacturing, and the after-sales service of all its products. Our service and support team is there to help you with:

  • Technical queries regarding your product
  • Spare parts
  • Repair and service
Returns procedure

Any item returned to Instro for service or repair must be accompanied by a Return Material Authorisation (RMA) number. To obtain an RMA number please complete the RMA request form below.

Once submitted, the Instro Service Team will provide you with an RMA number by e-mail by close of business the following working day.

Point of Contact Details
Organisation (your company name)*
Please enter your company name

Point of contact name*
Please enter your first name

Phone
Invalid Input

Point of contact email address (one only)*
Please enter a valid email address

Return shipping address*
Invalid Input

Country
Invalid Input

Equipment Details
Instro part number (from serial plate) *
Invalid Input

Instro serial number (from serial plate)*
Invalid Input

Description of product*
Invalid Input

Your reference number for return
Invalid Input

Description of problem*
Invalid Input

Is this a Service/Repair or Warranty claim?*
Invalid Input

Purchase date (if warranty claim)
Invalid Input

Invalid Input


Hornet close,
Pysons Road
Industrial Estate Broadstairs
Kent
CT10 2YD
United Kingdom
North American Distributor

United States
Canada

IDSS Inc.
140B Purcellville Gateway Dr. #518
Purcellville, VA 20132

Phone: +1.540.751.0753
Fax: +1.571.699.2466
Web: www.idssi.com

Become a distributor

Valued Added Resellers and Distributors

With customers in more than 50 countries and continued strong overseas sales, Instro is looking to expand its worldwide sales channels by teaming with Value Added Resellers and Distributors who understand our market sectors in their own regions.

If you are interested in building a beneficial business relationship with Instro and feel you can be successful delivering our capabilities to your customers, we'd like to hear from you.

Please get in touch using the form below.

First Name(*)
Please enter your first name

Last Name(*)
Invalid Input

Email Address *(*)
Please enter a valid email address

Country
Invalid Input

Notes(*)
Invalid Input

Invalid Input